In a bid to end exploitative online ticket touting, today the UK Government has announced plans to implement new rules that will make it illegal to resell a ticket for live events above original cost. This is a change FanFair Alliance has been calling for since 2023 – and we are delighted to see Government […]
Some of the biggest names in music have come together with groups representing consumers and the industry to call on Sir Keir Starmer to honour his pledge to protect fans from online ticket touts. For years, genuine fans have been fleeced or priced out of events by touts using bots to buy tickets in bulk […]
FanFair Alliance, the music campaign against industrial-scale online ticket touting, has highlighted how controversial offshore ticketing website viagogo has continued to engage in misleading and potentially unlawful practices – even while the Government consults on introducing a price cap to crack down on abuses in the so-called secondary ticketing market. Despite some progress to tackle […]
Following a complaint instigated by FanFair Alliance, viagogo has been reprimanded by the Advertising Standards Authority for misleading claims made during an April 2024 episode of the Political Currency podcast. These included statements that ‘over half the events listed on Viagogo had tickets selling below face value’ and that ‘Viagogo might be the solution next […]
The UK Government has today launched a long-awaited public consultation in order to introduce “new measures to prevent consumers being fleeced by ticket touts as part of [the] Plan for Change.” Specifically, these will include: Introducing a cap on the price of ticket resales – with the consultation seeking views on a range from the […]
Music campaign group FanFair Alliance has welcomed today’s announcement by Keir Starmer, that a future Labour government would introduce new legislation to end the rip-off practices of controversial ticket touting websites. This would include measures to: -Strengthen consumer rights legislation to restrict the resale of tickets at more than a small, set percentage over the […]
Today (January 10th), the Advertising Standards Authority (ASA) have upheld two complaints made by FanFair Alliance about the misleading adverts of controversial ticket touting website viagogo. The complaints centre on two advertorial features published in the NME, both of which omitted crucial information about ticket resale protections for live shows by artists including Taylor Swift, […]
FanFair Alliance, the widely-supported UK campaign against industrial-scale online ticket touting, has urged MPs to introduce new legislation to protect British consumers from unscrupulous and exploitative traders who operate on controversial websites such as viagogo and StubHub. At a meeting of the All-Party Parliamentary Group on Ticket Abuse, hosted in the House of Commons, FanFair […]
The UK’s business regulator, the Competition & Markets Authority has today made a final ruling on the $4bn merger between Viagogo and StubHub – requiring that StubHub’s international business (outside of North America) is sold off in order to ally competition concerns. The full announcement can be found here: https://www.gov.uk/government/news/cma-requires-viagogo-to-sell-stubhub-s-international-business As well as launching an […]
As a result of an in-depth ‘Phase 2’ investigation, the Competition & Markets Authority (CMA) have today provisionally raised competition concerns following Viagogo’s $4.05bn acquisition of StubHub. The CMA has set out potential options for addressing its provisional concerns, which include requiring Viagogo to sell all or part of StubHub. In reaching this provisional decision, […]