NEW RESEARCH REVEALS HOW ONLINE TICKET TOUTS ARE TARGETING MANCHESTER’S INDEPENDENT AND GRASSROOTS VENUES

With the UK Government recently confirming the Prime Minister’s personal commitment to tackling the scourge of online ticket touting, new research highlights how Manchester’s independent and grassroots music venues are being targeted by rogue offshore ticket sellers operating from resale site viagogo.  Collated by campaigners at FanFair Alliance, the research found almost 300 events across […]

UK Government announce a “draft” bill to ban ticket touting

For the past 6 months, following an extensive consultation, the UK Government have maintained they would “put fans first”, “ban ticket touting” and “smash the model” of ticket touts. Today, in the King’s Speech, they made a sideways step towards that goal – announcing a “draft bill” that reintroduces a list of measures previously announced […]

Viagogo’s anti-consumer practices show why only a price cap can stop law-breaking ticket touts 

FanFair Alliance, the music campaign against industrial-scale online ticket touting, has highlighted how controversial offshore ticketing website viagogo has continued to engage in misleading and potentially unlawful practices – even while the Government consults on introducing a price cap to crack down on abuses in the so-called secondary ticketing market.  Despite some progress to tackle […]

Viagogo reprimanded by Advertising Standards Authority (again)

Following a complaint instigated by FanFair Alliance, viagogo has been reprimanded by the Advertising Standards Authority for misleading claims made during an April 2024 episode of the Political Currency podcast. These included statements that ‘over half the events listed on Viagogo had tickets selling below face value’ and that ‘Viagogo might be the solution next […]

FANFAIR ALLIANCE WELCOMES NEW LABOUR PARTY COMMITMENTS TO END ONLINE TICKET TOUTING

Music campaign group FanFair Alliance has welcomed today’s announcement by Keir Starmer, that a future Labour government would introduce new legislation to end the rip-off practices of controversial ticket touting websites.  This would include measures to:  -Strengthen consumer rights legislation to restrict the resale of tickets at more than a small, set percentage over the […]

Viagogo adverts banned by ASA after FanFair complaint

Today (January 10th), the Advertising Standards Authority (ASA) have upheld two complaints made by FanFair Alliance about the misleading adverts of controversial ticket touting website viagogo. The complaints centre on two advertorial features published in the NME, both of which omitted crucial information about ticket resale protections for live shows by artists including Taylor Swift, […]