For the past 6 months, following an extensive consultation, the UK Government have maintained they would “put fans first”, “ban ticket touting” and “smash the model” of ticket touts. Today, in the King’s Speech, they made a sideways step towards that goal – announcing a “draft bill” that reintroduces a list of measures previously announced […]
Today (Wednesday 6th May) major artists and the wider music industry come together for a concerted campaign, urging Sir Keir Starmer to keep his manifesto promise to “put fans first” and commit to a ban of ticket touting in the upcoming King’s Speech. The activity is being led by the FanFair Alliance, a campaign against […]
In a bid to end exploitative online ticket touting, today the UK Government has announced plans to implement new rules that will make it illegal to resell a ticket for live events above original cost. This is a change FanFair Alliance has been calling for since 2023 – and we are delighted to see Government […]
Some of the biggest names in music have come together with groups representing consumers and the industry to call on Sir Keir Starmer to honour his pledge to protect fans from online ticket touts. For years, genuine fans have been fleeced or priced out of events by touts using bots to buy tickets in bulk […]
FanFair Alliance, the music campaign against industrial-scale online ticket touting, has highlighted how controversial offshore ticketing website viagogo has continued to engage in misleading and potentially unlawful practices – even while the Government consults on introducing a price cap to crack down on abuses in the so-called secondary ticketing market. Despite some progress to tackle […]
Following a complaint instigated by FanFair Alliance, viagogo has been reprimanded by the Advertising Standards Authority for misleading claims made during an April 2024 episode of the Political Currency podcast. These included statements that ‘over half the events listed on Viagogo had tickets selling below face value’ and that ‘Viagogo might be the solution next […]
The UK Government has today launched a long-awaited public consultation in order to introduce “new measures to prevent consumers being fleeced by ticket touts as part of [the] Plan for Change.” Specifically, these will include: Introducing a cap on the price of ticket resales – with the consultation seeking views on a range from the […]
Music campaign group FanFair Alliance has welcomed today’s announcement by Keir Starmer, that a future Labour government would introduce new legislation to end the rip-off practices of controversial ticket touting websites. This would include measures to: -Strengthen consumer rights legislation to restrict the resale of tickets at more than a small, set percentage over the […]
Today (January 10th), the Advertising Standards Authority (ASA) have upheld two complaints made by FanFair Alliance about the misleading adverts of controversial ticket touting website viagogo. The complaints centre on two advertorial features published in the NME, both of which omitted crucial information about ticket resale protections for live shows by artists including Taylor Swift, […]
FanFair Alliance, the widely-supported UK campaign against industrial-scale online ticket touting, has urged MPs to introduce new legislation to protect British consumers from unscrupulous and exploitative traders who operate on controversial websites such as viagogo and StubHub. At a meeting of the All-Party Parliamentary Group on Ticket Abuse, hosted in the House of Commons, FanFair […]