Ever get the feeling you’ve been cheated?
Industrial-scale online ticket touting remains a black mark on the UK’s live music scene - ripping off fans and causing significant harm to British artists and music businesses.Get the Facts
Since 2016, FanFair Alliance has helped deliver major reforms to the secondary ticketing market
Who we are
Bringing together a wide cross-section of the music and creative community, we take a stand against profiteering in the secondary ticketing market.
Our supporters promote pro-consumer legislation, technologies and practices, and aim for more fans to buy and exchange tickets at face value prices.
For those seeking redress from secondary ticketing platforms, we recommend following this advice developed by FanFair Alliance and Claire Turnham founder of the Victim of Viagogo Facebook group.
What can you do to help?
Take a stand against the touts. Join us and sign the FanFair Declaration today.
Fans speak up
Been ripped off by online touts? We’re interested in hearing about your experiences.
Ripped off in the secondary market? Looking for a refund?
Download the free “Victim of Viagogo” self-help guidance