Declaration against online ticket touts
Industrial-scale online ticket touting is ripping off fans. It is also hugely damaging to artists at all levels of their careers and to music businesses across the board.
Because UK consumer law is not currently enforced, touts can act with impunity and under the cloak of anonymity: hacking into online ticketing systems, scalping inventory, inflating prices and profiteering via under-regulated resale sites.
We urgently need Government to address these failings and make legislation effective for the digital age.
It is also imperative that music businesses show leadership and do everything they can to grow the primary market, and to help fans buy or exchange tickets at their face value.
As supporters of the FanFair Alliance we will:
- Take measures that ensure ‘primary’ tickets reach true fans. Fans should pay no more than the original face value price. This is the price set by the event organiser (and displayed on the ticket) plus any service fee agreed in advance between the venue / promoter and the designated primary ticket seller. We also support exchange or resale of tickets at face value.
- Require that primary ticket sellers take all possible measures to keep inventory away from resale websites that support pricing above face value.
- Require that primary ticket sellers monitor sales ledgers for signs of activity by touts, and cancel those transactions accordingly.
- Support progressive technology that aims to boost primary sales, promote ‘face-value’ ticket exchange or reduce the activities of touts.
- Support pro-consumer legislation that will regulate the practices of secondary ticketing platforms and force them to show corporate responsibility.
FanFair Alliance
Signed By:
Adam Mason, Nutickets
Adam Tudhope, Everybody’s
Alanah Murphy, TicketText
Alec McKinlay, Ignition Management
Alex Bruford, ATC Live
Alison Lamb, Prolifica Management
Alison Wenham, Association of Independent Music
Amanda Playle, Closer Artists Management
Andy Cleary, Active Ticketing
Andy Duggan, Primary Talent
Andy Smith, From the Fields
Andy Spence, ATC
Angus Baskerville, Pure
Annabella Coldrick, Music Managers Forum
Ant Carr, Modest! Management
Ashton Addison, EventChain
Barney Crockford, Crockford Management
Ben Sebborn, Skiddle
Ben Walter, Billetto
Ben Winchester, Primary Talent International
Brian Message, ATC
Brian Molko, Placebo
Caius Pawson, Young Turks
Charlie Myatt, 13 Artists
Charlotte Dunckley, Ticket Tannoy
Chris Rogers, Fat Penguin Management
Christiaan Munro, Sandbag
Claire Courtney, Earth Agency
Claire Southwick, Transgressive Producers
Clare Blacklock, Heaven07 Management
Clarisse Quinn, ATC
Colin Lester, Jem Artists
Colin Mableson, Ticketline
Dani Simmonett, United Talent Agency
Daniela Grecnerova, Tootoot
Danielle Brownsill, The Sugarmill
Danny Rogers, Lunatic Entertainment
Dave Newton, WeGotTickets
David Manders, Liquid Management
Dean Richardson, ATC
Debra Downes, Dawson Breed Music
Domingo Tjornelund, Ticket Zone
Eamonn Forde
Eliza Doolittle, ATC
Elliot Baddeley, Keypz Ltd
Elliot Chalmers, Independent Music Law Advice
Emil Ionescu, iabilet
Erik Nielsen, Wingnut Music
Finn Pegler, GemTicket
Filip Vuckovic, Northwind Promotion
Gary Howard, United Talent Agency
Geoff Meall, United Talent Agency
Greg Marshall, Association For Electronic Music
Graham Filmer, Youthquake
Harry Magee, Modest! Management
Henry Brown, Ticket Quarter
Horace Trubridge, Musicians’ Union
Ian McAndrew, Wildlife Entertainment
Iain Watt, Machine Music
Jai Shaw, ATC
Jake MccGwire, Evopass
James Barnett, Openstage
James Barton, The Blue Team
James M Taylor, Festival Republic
James O’Mullan, Eventim UK Ltd
James Reynolds, The Ticket Fairy
Jamie Emsell, Communion Music Group
JC Caddy, JCC Management
Joel Crouch, Eventbrite
John Baron Kent, Honeytone Recordings
Jon Hockley, The Artist Potential
Jonny Dawson, ATC
Jose San Miguel, Nutickets
JP Duncan, ATC
Justine Young, ATC
Kavon Soltani, Aventus Systems
Kelly Lee Owens, ATC
Kerry Harvey-Piper, Red Grape Music Ltd
Lee Booth, Venueserve
Liam Spencer, Artery Global AG
Lily Crockford, Crockford Management
Luc Behar, SecuTix SA
Lucy Dickens, WME
Marcus Russell, Ignition Management
Marie Goldman, Piktical
Mark Davyd, Music Venue Trust
Mark Gasson, Gigantic
Mark Meharry, Music Glue
Mark Smith, Intune Addicts
Matt Greer, ATC
Matt Jones, Songkick
Matthew O’Shea, TicketAid
Maz Tappuni, Communion Music Group
Mel Maxwell, Sandbag
Melinda Molnar, Nutickets
Mike Bawden, Wild Dog Management
Mo Jones, TheTicketSellers
Neil Tomlinson, The Entertainment Agents’ Association
Niall Barclay, Scarlet Mist
Nick Mills, TicketText
Nick Sabine, Resident Advisor Tickets
Paul Boyd, Polar Flame Creative Management
Paul Clements, PRS for Music
Paul Craig, Nostromo Management
Paul Crockford, Crockford Management
Paul Ingleby, UEA Students’ Union
Paul Hutton, Crosstown Concerts
Paul Pacifico, Featured Artists Coalition
Paul Reed, Association of Independent Festivals
Paul Wilson, CAA
Pete McGaughrin, Red Light Management
Peter Main, Scarlet Mist
Phil Hutcheon, DICE
Phil Middleton, ATC
Odhrán McIntaggart, Citizen Ticket
Reshad Hossenally, Ticket Arena & Event Genius
Ric Salmon, ATC
Richard Davies, Twickets
Richard Jones, Key Music Management
Riley Ramone, Ticketlab
Rob Challice, CODA Agency
Rob Wilmshurst, See Tickets
Rod Smallwood, Phantom Management
Rowan Brand, RGB
Roy Eldridge, UROK Management
Ruth Barlow, Beggars Group
Sam Eldridge, UROK Management
Shura, ATC
Simon Humphrey, Southbank Centre
Stephen Taverner, East City Management
Steve Parker, Miracle Artists
Steve Zapp, ITB
Steven Dobesh, True-Tickets
Steven Ibinson, Corethree
Stuart Camp, Rocket Music
Stuart Galbraith, Kilimanjaro
Stuart Cain, The Ticket Factory
Sybil Bell, Independent Venue Week
Tim Holmes, Kaboodle
Tina Edwards, alt.tickets / DHP Family
Toby Donnelly, ATC
Tony Platt, Platinum Tones
Vikram Talla, Uvent
Vick Bain, British Academy of Songwriters, Composers & Authors
Wendy Frost, West4 Music
Zan Lawther, The Lounge Kittens
Zoe Poster, Bristol Ticket Shop
Add Your Signature
To support the campaign against ticket touting, print and sign a copy of the declaration and send to info@fanfairalliance.org.
Digital Signature
Download the declaration as a Word (.docx) file to insert a digital signature.