Ticket touts BZZ sentenced – significant implications for UK secondary ticketing platforms

In a landmark case for National Trading Standards, online ticket touts Peter Hunter and David Smith (aka BZZ) were jailed today for 4 years and 30 months respectively. Following a long-running trial, the pair had been found guilty on February 13th 2020 of fraudulently and dishonestly buying and reselling tickets for high-profile music and entertainment events. […]


The Music Managers Forum (MMF) and Featured Artists Coalition (FAC) have announced that Sam Fender and his manager Owain Davies (od management) will receive the FanFair Alliance Award for Outstanding Contribution to Live Music at the 2019 Artist & Manager Awards (A&MAs). Forging his career in grassroots venues across the UK, Sam Fender has developed into one of the country’s most exciting and engaging live performers. Following […]

FanFair Alliance launches new guidance to help artists and managers tackle exploitative secondary ticketing

FanFair Alliance, the music industry campaign established in July 2016 to tackle “industrial-scale online ticket touting”, has today published new guidance to help artists and managers tackle exploitative secondary ticketing.  Backed by the Music Managers Forum (MMF), the guidance can be downloaded here, and advocates that artists, event organisers and venues make two clear and […]

Google suspends Viagogo’s advertising

This afternoon, Google have announced a global suspension of Viagogo‘s advertising account – with immediate effect. More details here at BBC.co.uk. FanFair Alliance have campaigned extensively on the issue of misleading search advertising by secondary ticketing sites, particularly Viagogo – publishing detailed research, appealing to the Advertising Standards Authority, engaging constructively with Google, and raising the impact of these […]

DCMS Committee urges public “not to buy or sell tickets” through viagogo – FanFair Alliance reaction

This morning, the Digital, Culture, Media and Sport Committee has published a new report, calling for action to safeguard the future of the UK’s live music industry.  The report places particular emphasis on the practices of viagogo, and MPs have issued the public a “stark warning” to avoid the notorious secondary ticketing website. Viagogo is currently facing a legal action […]

Viagogo fails to ‘overhaul’ its business – FanFair Alliance reaction

As of this morning, secondary ticketing website viagogo was required to implement substantial changes to its business practices following a court order served in November 2018. This follows an important and ongoing investigation into the secondary ticketing market by the Competition & Markets Authority (CMA). The legally-binding document demanded that viagogo “overhaul” the way it does business and comply with a wide range of […]